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If you have problems connecting or staying connected to the Internet, here are some suggestions to try:
Check your connections: Make sure all cables are plugged in securely.
Make sure the power sources for our connection and your router are plugged in, and the outlets that they are plugged into are receiving power.
Outlet Power Supply
Check the Internet on other computers / devices on your network. This will help determine whether the issue lies with the overall connection, or just a specific computer / device.
Check multiple websites: If the problem exists with only one, or a few, website(s), the issue may lie with that specific site rather than your service.
Restart your computer / device.
Unplug the power to your router for about 20 seconds, then plug it back in. Give your router 30 - 60 seconds to reboot, then check your Internet connection again.
If you are still having issues getting an Internet connection, contact us at (888)247-2283 for further help.
1249 Arrowhead Ct. Crown Point, IN 46307
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